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FAQ: Dubai Duty Free Irish Open Tickets

FAQ: Dubai Duty Free Irish Open Tickets


The limited number of tickets that were released for the Dubai Duty Free Irish 2021 have now sold out completely. Still want to get involved? You can still follow the event across social, and register your interest for the latest event news, exclusive competitions & 2022 ticket news straight to your inbox here.

What happens if the event is cancelled or goes behind closed doors?

Ticket buyers will receive a refund if their ticket is cancelled by the PGA European Tour due to COVID-19. Full details can be found within our Ticket T&Cs . Ticketing for this event is subject to the government’s position on the prevailing regulatory and epidemiological situation.

What happens if the capacity for the event is limited due to COVID-19 restrictions?

Ticket buyers will receive a refund if their ticket is cancelled by the PGA European Tour due to COVID-19.

Will tickets be available on the door?

All tickets must be purchased in advance. No tickets will be available on the door. This applies to all attendees regardless of age or status.

Will 2020 ticket purchasers gain priority access to tickets for this year’s event?

2020 Ticket Purchasers will be given an exclusive 3-hour priority window to purchase general admission tickets, which are available on a first come first served basis. We ask fans to keep an eye on their inbox for full details on this exclusive window.

Will there be social distancing in place at the event?

The Health & Safety of fans, players & staff will be at the centre of all planning for the event, and government guidance at the time of the event will be followed in this respect. If there is a requirement for social distancing or contact tracing during the event, we will contact ticket purchasers directly to advise on the next steps.

What happens if local COVID-19 restrictions where I live impact my ability to travel to the event?

If the Ticket Purchaser is unable to attend the 2021 Dubai Duty Free Irish Open with spectators because they live in an area that is subject to a local lockdown, restricting them from being able to come to the venue, a full refund will be issued (subject to conditions outlined within the Full Ticketing T&Cs).

Do you offer concession tickets at a reduced rate?

Reduced ticket prices for the Dubai Duty Free Irish Open are available to the following groups: Concessions 18-21 years old, Juniors 13-17 years old, with free access to those ages 12 yrs and under. Valid ID must be presented at the door to gain entry.

In recognition of their ongoing contribution to the COVID-19 Pandemic and as a thank you to our Key Frontline Workers, a percentage of public tickets will be made available to them for this year's event. We will confirm closer to the event how these tickets can be secured.

How do I sign up for event news, ticket & player announcements?

Fans can sign up to be the first to hear Dubai Duty Free Irish Open event news HERE. You can also follow the Dubai Duty Free Irish Open on Facebook, Instagram and Twitter, where announcements will be made over the next few weeks.

When will I receive my tickets for the event?

Tickets will be sent via email approximately one week out from the event. All tickets for the 2021 event will be E-Tickets, with no printed tickets available for purchase.

I have bought a ticket for one day of the event but would like to change it to a different day. Is this possible?

Tickets are not refundable or exchangeable under these circumstances.

Is there parking available for the event, and how much does it cost?

Parking will be available for the event and will be available to ticket holders free of charge (subject to availability).

Will there be a bus link for the Tournament?

There will not be a bus link to this year’s tournament. Spectators will be encouraged to make their way to the tournament by car.

When I buy tickets will I need to provide details for everyone attending?

Yes, details for all parties attending will need to be provided at the time of purchase for contact tracing purposes.

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