News All Articles
Ticket Information following postponement

Ticket Information following postponement

Further to our communication regarding the decision to postpone the Dubai Duty Free Irish Open as a result of the Coronavirus (COVID-19) outbreak, here is some further information regarding your ticket purchase.

Dubai Duty Free Irish Open - Day 3 highlights

While we continue to monitor the rapidly changing global situation, we are exploring all options to find a potential new date for this season's tournament. For that reason, we would ask you to retain your tickets as they will be valid if the tournament is rescheduled.

We do, however, appreciate that you may wish to reconsider your purchase as a result of the current uncertainty. Therefore, if you would like to request a refund at this stage please follow these steps:

Click here to launch an email in your preferred browser. Alternatively, send an email to quoting ‘Dubai Duty Free Irish Open tickets’ in the subject line. Quote the following details within the email

- Your 10 digit Order Number beginning #1.........

- The name of the lead booker

- The details of the tickets purchased

- Please note that it may take up to 1 month to process your request and for the money to appear in your account. All refunds will be made via the original payment method and we regret we cannot offer alternatives. You will receive an email from our ticketing partner system, Eventbrite, once your refund has been processed

We sincerely hope that we will see you for this event at a future date, or indeed at one of our other world class tournaments. But in the meantime, we would like to wish you all the very best.


The European Tour

To stay in touch with all the latest news about this event and all of our other tournaments, please download the official European Tour app.