BMW PGA Championship Accessibility Guide

The Championship Visual Story is designed to help you plan and prepare for your visit.

Click here to view the Championship Visual Story.

The BMW PGA Championship Accessibility Access map is designed to help you plan and prepare for your visit.

Click here to view the BMW PGA Championship Accessibility Access map.

The DP World Tour enjoys welcoming all spectators to its events and to help persons with accessibility needs to attend and enjoy the BMW PGA Championship the following ticketing policies are in place:

To assist us in allocating accessibility resources, we may ask to see a copy of a relevant document such as a blue badge or disability related benefit.

• CARER - Ticket holders who require a carer to assist them are entitled to receive one free carer ticket to the event. This complimentary carer ticket can only be ordered online following the purchase of the ticket. The carer ticket will be identified on the scanner at time of entry.
• PARKING – There will be dedicated accessible parking at Park & Ride for spectators whose vehicles display a blue badge.
  See Getting There tab below.

TAXI DROP OFF FOR BLUE BADGE HOLDERS

Accessible taxi drop off location is at the venue entrance near to Event Mobility and will only be permitted on presentation of a Blue Badge Pass.

ACCESSIBLE BLUE BADGE PARKING

All public parking is off-site, and a parking ticket is required.

The accessible Blue Badge parking area is at the front of both Sunningdale and Ascot Park & Ride sites. To access this area, a blue badge on display and parking ticket are required.

Parking Fee: A parking fee of £10 per vehicle will be charged. Season Ticket holders can buy a season car park for £30. We encourage you to make payment in advance as prices will increase on the day of the event to £15 per vehicle.

All our Park & Ride buses are fully Accessible and accommodate wheelchairs and mobility scooters, and they will drop off at the venue entrance near to Event Mobility. There will be Accessibility Team members on hand to greet and assist you on arrival and fast track you through to bag check.

Click here to purchase parking tickets.

Click here for additional travel information.

If you should have additional needs in relation to Accessible parking or additional needs in relation to Accessibility at the event, please contact: Eventinfo@etghq.com

Event Mobility will be providing electric mobility scooters and manual wheelchairs for hire at this event for the use of mobility impaired, disabled and elderly visitors.

They will be located at the venue entrance, near to Bag Check, prior to entering the Welcome Pavilion.

Event Mobility is a charity and kindly asks for a donation of £35 for using electric scooters and £15 for the manual wheelchairs.

Online bookings must be made at least 2 days before the event.

Bookings cannot be made during the event. If there is spare equipment available at the event it is offered on a first come, first served basis only.

Click here to reserve an electric mobility scooter or manual wheelchair.

Or you can reserve an electric mobility scooter or manual wheelchair by phone on: 01386 725391.

Privately owned wheelchairs and other motorised chairs are allowed on the tournament grounds however we encourage you to use Event Mobility. Golf carts are not permitted.

Please note that the liability of using mobility scooters will remain with the user and this should be considered when accessing areas of the golf course.

On arrival at the venue, proceed to Bag Check. The route leading to the Bag Check tent will be on fairly level grass terrain.

The security check will include a bag search to check for prohibited items. Those with Accessibility requirements may avoid the queues and join the fast-track Bag Check Lane.

There is a bag Drop facility within the Welcome Pavilion.

The Ticket Office is located within the Welcome Pavilion at the main entrance to the BMW PGA Championship and your tickets will be scanned at this point.

The route up to the Ticket Office from the bus drop off/bag check points will consist of fairly-level grass terrain. The Welcome Pavilion is a hard-floored structure with ramped access and natural lighting.

Located inside the venue beside the Welcome Pavilion. We offer a dedicated Accessibility Team who are able to support guests with physical or hidden disabilities. The team are based at the Accessibility Services tent and in locations such as Park & Ride, Bus drop off area and the venue entrance and can answer access questions you might have.

An internal shuttle, that is wheelchair accessible, operates from 5 bus stops located around the course from 08.30 – 19.30. The estimated waiting time is 15 minutes. However, please be aware that the waiting time may vary due to the congestion around the estate.

Click here to view the Accessibility map.

The accessible routing map indicates the accessible routing around the course.

SPECTATOR VIEWING AREAS

Accessible spectator viewing is available in dedicated locations around the course from behind the rope line. Please take care on rough and sloping ground and be aware that some areas may become soft and/or slippery in wet conditions. Marshals are briefed to ask the crowd to allow spectators with an impairment to access the front of the rope line where possible.

• 11th Tee with views of the 10th Green
• 13th Green
• 15th Green
• 18th Green
• Range

The wheelchair viewing areas can become congested especially on Championship Days, but we aim to accommodate as best we can. Please ask a marshal for assistance, if required.

GRANDSTANDS

There are a limited number of reserved seating spaces on the grandstands for those with accessibility requirements.

Access will be on a first come first served basis and also be available to accompanying carers (max of one).

Accessible toilet facilities are available at all toilet locations. Each accessible toilet contains a sink and fold down baby changing table.

• Championship Village
• 1st Fairway near to Putting Green
• 2nd Green
• 5th Catering area
• 10th Catering area
• 12th Catering area
• 13th Green
• 15th Tee
• 17th Catering area

Catering facilities will be available on the course and in the Championship Village, near the main public entrance. The locations of all catering facilities will be shown on the spectator map once published.

The Championship Village has seating areas on grass terrain and decking.

The BMW PGA Championship food and beverage offerings will be from mobile food units. These units will have the capacity to cater for wheelchair users. Please ask a member of staff if you require assistance accessing the counter.

SPECIFIC DIETARY RESTRICTION

You are able to bring your own food on site if you have a specific food allergy or intolerance. Individual packed lunches are allowed.

It is forbidden to bring alcoholic beverages into the Site.

There will be free water refill stations in the following locations. Please bring a refillable water bottle.

• Championship Village
• 5th Catering area
• 10th Catering area
• 14th Catering area

The BMW PGA Championship Official Merchandise Store will be located within the Championship Village. Floor assistants are available to assist customers if required. Wheelchair accessible fitting rooms are available in The Shop.

The flooring within the store is carpeted and the area is well lit. On entry to the Store there will be both step and ramp access while the store is on one level with good access around all displays.

More information on the Show Stage and full range of activities in the Championship Village will be made available in due course. Located in the heart of the Championship Village, there will be a diverse programme of entertainment from Wednesday to Sunday.

We are a cashless event, so please bring a credit/debit card.

Hospitality access at the BMW PGA Championship also accommodates a lift access.

VULNERABLE PERSON WRISTBAND

Available at the ticket office within the Welcome Pavilion.

We would suggest offering these to parents with young children and those attending events with vulnerable adults. Spectators choosing to use these, simply need to write a contact number on the inside of the wristband and can then complete as much or as little additional information as they wish. For example, some parents may prefer not to add the name of their child.

SUNFLOWER LANYARDS

We recognise sunflower lanyards for people who have a hidden disability that might not be visible to see. They are for people who want to let us know that they may need some extra help, time or assistance. When you wear your sunflower lanyard, a member of staff may ask you if there is anything we can do to help you.

What is a hidden disability?

A hidden disability is a disability that may not be immediately obvious. This could be, for example:

• Sensory loss, including difficulty seeing or hearing
• A physical disability that may not be obvious
• Autism
• A learning disability
• Anxiety or any other mental health condition.

There is no qualifying list of hidden disabilities. If you have a hidden disability and feel that you would benefit from wearing a sunflower lanyard, please do.

The Championship wants to be a safe and happy place for everyone to enjoy. However, the size of the site and the large crowds mixed in with all the different sounds, lights, experiences can be overwhelming especially for customers with mental health, emotional and sensory issues or mothers nursing their babies. There will be a Quiet room located on the Championship Village map and the key can be obtained from the Information & Accessible Services tent.

Certified Assistance Dogs that are trained by members of Assistance Dogs (UK) are welcomed to the Grounds. Please note that they must be always kept on the lead.

If someone has lost a personal item or found an item belonging to someone else, please report this to the Information Tent located in the Championship Village, next to the Welcome Pavilion.

The First Aid point is situated on the right-hand side of the 18th Fairway.

In the case of an emergency evacuation, all visitors to the BMW PGA Championship will be led to localised Rendezvous Points around the course which you will be directed to by a Steward or Marshal.

In the case of a Full Course Evacuation, Championship Officials will assist Marshals and direct you to the nearest Entry/Exit or Assembly Point Area.