DP World Tour Championship Accessibility Guide

The DP World Tour enjoys welcoming all spectators to its events and to help persons with accessibility needs to attend and enjoy the DP World Tour Championship the following ticketing policies are in place:

To assist us in allocating accessibility resources, we may ask to see a copy of a relevant document such as a blue badge or disability related benefit.

The DP World Tour Championship Accessibility Access map is designed to help you plan and prepare for your visit.

CLICK HERE to view the DP World Tour Championship Accessibility Access map.

Ticket holders who require a carer to assist them are entitled to receive one free carer ticket to the event. This complimentary carer ticket can only be ordered online following the purchase of the ticket. The carer ticket will be identified on the scanner at time of entry.

There is limited POD parking available for spectators whose vehicles display a People of Determination Parking Permit issued by the relevant government authority in any Emirate of the UAE. If you are a tourist and wish to obtain one, you can visit the RTA website for the application process. If the designated spots are occupied, we have established convenient drop-off and pick-up points for easy access near the Clubhouse.

To request your POD parking spot, please send an email to ticketing@etghq.com with a copy of your proof of POD permit.

Taxi/Uber/Careem and drop-off and pick-up will be available for all spectators including a dedicated Priority POD drop-off and waiting area near to the Championship Village entrance. Once you enter Jumeirah Golf Estates, please ask your taxi driver to follow the event signs to the taxi drop-off area.

Gilani Mobility will be providing electric mobility scooters and manual wheelchairs for hire at the event for the use of mobility impaired, POD and elderly visitors.

They will be located inside the venue, near to the Information & Accessibility tent.

Visit their website for more information www.gilanimobility.ae

CLICK HERE - To pre-book an electric mobility scooter or manual wheelchair online.

Online bookings must be made at least 2 days before the event.

Bookings cannot be made during the event. If there is spare equipment available at the event it is offered on a first-come, first-served basis only.

Privately owned wheelchairs and other motorised mobility chairs are allowed on the tournament grounds however we encourage you to use the events Official Mobility Scooter provider.  Golf carts are strictly not permitted.

Please note that the liability of using mobility scooters will remain with the user and this should be considered when accessing areas of the golf course.

We offer a dedicated Accessibility Team who are able to support guests with physical or hidden disabilities. The team are based at the Information and Accessibility tent and can answer access questions you might have. You can also collect access resources here.

The DP World Tour Championship has a dedicated accessibility (6-seater) buggy and driver. This service is only for the less abled and elderly who have difficulty walking long distances. It is a limited, on request service.

A vulnerable wristband would be required to access this service. Please ask an official if this service is required.

Note: A Vulnerable wristband is required for this service, these can be collected at the Information & Accessibility tent in the Championship village.

The accessible routing map indicates the accessible routing around the course.

CLICK HERE to view the Accessibility Map.

Accessible spectator viewing is available in dedicated locations around the course from behind the rope line. Please take care on rough and sloping ground and be aware that some areas may become soft and/or slippery in wet conditions. Marshals are briefed to ask the crowd to allow spectators with an impairment to access the front of the rope line where possible.

7 Viewing locations:​

1st Tee (Ground level beside the 1st tee platform) ​
1st Green​
3rd Green​
4th Green​
5th Green​
6th Tee​
8th Green / 9th Tee
18th Green

The wheelchair viewing areas can become congested especially on Championship Days, but we aim to accommodate as best we can. Please ask a marshal for assistance, if required.

Accessible toilet facilities are available at the following locations.

Championship Village
5th Green
17th Catering area

Baby changing facility will be located within the Quiet Room in the Championship Village.

The Championship wants to be a safe and happy place for everyone to enjoy. However, the size of the site and the large crowds mixed in with all the different sounds, lights, and experiences can be overwhelming especially for customers with mental health, emotional and sensory issues or mothers nursing their babies. There will be a Quiet room located near to the Championship Village Public Toilets and the key can be obtained from the Information & Accessible tent.

The Championship provides a separate Male and Female prayer room located Championship Village near to the 1st tee.

Catering facilities will be available on the course and in the Championship Village, near the main public entrance. The locations of all catering facilities will be shown on the spectator map once published.

The Championship Village has seating areas on grass terrain and food and beverage offerings will be from mobile food units. These units will have the capacity to cater for wheelchair users. Please ask a member of staff if you require assistance accessing the counter.

You are able to bring your own food on site if you have a specific food allergy or intolerance. Individual packed lunches are allowed.

It is forbidden to bring alcoholic beverages into the Site.

There will be free water refill stations in the following locations. Please bring a refillable water bottle.

Championship Village
1st Tee
5th Green
13th Tee/14th Green
17th Fairway near to Greatest Bar on Earth
18th Green

The Official Merchandise Store will be located within the Championship Village. Floor assistants are available to assist customers if required. Wheelchair accessible fitting rooms are available in The Shop.

The flooring within the store is carpeted and the area is well lit. On entry to the Store there will be both step and ramp access while the store is on one level with good access to all displays.

Check the website for updates on the Show Stage and full range of activities in the Championship Village. Located in the heart of the Championship Village, there will be a diverse programme of entertainment from Thursday to Sunday.

Hospitality access also accommodates a lift access.

Available at the ticket office within the Welcome Pavilion.

We would suggest offering these to parents with young children and those attending events with vulnerable adults.  Spectators choosing to use these simply need to write a contact number on the inside of the wristband and can then complete as much or as little additional information as they wish.  For example, some parents may prefer not to add the name of their child.

We recognise sunflower lanyards for people who have a hidden disability that might not be visible to see. They are for people who want to let us know that they may need some extra help, time or assistance. When you wear your sunflower lanyard, a member of staff may ask you if there is anything we can do to help you.

What is a hidden disability?
A hidden disability is a disability that may not be immediately obvious.This could be, for example:

Sensory loss, including difficulty seeing or hearing
A physical disability that may not be obvious
Autism
A learning disability
Anxiety or any other mental health condition.

There is no qualifying list of hidden disabilities. If you have a hidden disability and feel that you would benefit from wearing a sunflower lanyard, please do.

We recognise the UK Access Card at this event. It is an ID card for disabled people that uses symbols to discreetly and clearly communicate their access requirements to venues and attractions. It is designed to remove the need for disabled individuals to repeatedly explain their personal circumstances.

Strictly Certified Assistance Dogs only. Please note that they must be always kept on the lead. No Pets allowed.

If someone has lost a personal item or found an item belonging to someone else, please report this to the Information Tent located in the Championship Village.

The First Aid point is situated in the Championship village, close to the 1st tee.

In the case of an emergency evacuation, all visitors will be led to localised Rendezvous Points around the course which you will be directed to by a Steward or Marshal.

In the case of a Full Course Evacuation, Championship Officials will assist Marshals and direct you to the nearest Entry/Exit or Assembly Point Area.

We look forward to welcoming you to the DP World Tour Championship.

Our team is here to assist you with any questions or special requirements you may have. Feel free to approach them at any time during the event.

At the DP World Tour Championship our goal is to make the event accessible and enjoyable for everyone. We're grateful for your participation and can't wait to provide you with a fantastic experience.

Should you have any queries or require assistance beforehand, please don't hesitate to contact eventinfo@etghq.com  We hope you have a fantastic time!