We endeavour to provide a high standard of accessible services and facilities for our guests. The information on this page is here to support your visit. If you have any unanswered questions, please check out our Accessibility Information and FAQs.
British Masters Accessibility Guide
Visual Story
The Championship Visual Story is designed to help you plan and prepare for your visit.
CLICK HERE to view the Husqvarna British Masters Visual Story.
Getting to The Belfry
CLICK HERE for full directions and travel information.
Drop Off for Blue Badge Holders
Taxi and private vehicle accessible drop-off location is at the front of the Public Car Park.
There will be an accessibility bus stop and waiting area near to the bag check tent and this will be serviced by a dedicated accessible shuttle bus service to the Event Mobility tent. This is a limited service and only for guests who are unable to use the footbridge. There will be Accessibility Team members on hand to greet you at the Event Mobility tent to assist you on arrival.
Accessible Blue Badge Parking
All public parking is off-site, and a parking ticket is required.
PARKING FEE:
£8 / day when bought in advance
£10 / day if bought on the gate
£20 season parking pass (Wednesday – Sunday inclusive)
Accessibility parking is at the front of the Public Car Park. There will be an accessible shuttle bus service to the Event Mobility tent located beside the Entrance tent.
There is not a requirement to prebook blue badge parking, however there will be a checking process in place on site (Blue Badge Validity date/Photo ID) on the gate prior to entry. Please present your Blue Badge to access on arrival.
If you should have additional needs in relation to Accessible parking or additional needs in relation to Accessibility at the event, please contact: Eventinfo@etghq.com
CLICK HERE for additional information on travel and how to get to the event.
Ticketing Policy
The DP World Tour enjoys welcoming all spectators to its events and to help persons with accessibility needs to attend and enjoy the Husqvarna British Masters the following ticketing policies are in place:
To assist us in allocating accessibility resources, we may ask to see a copy of a relevant documents such as a blue badge/ID or disability-related benefit.
CARER - Ticket holders who require a carer to assist them are entitled to receive one free carer ticket to the event. This complimentary carer ticket can only be ordered online as an add on following the purchase of the ticket. The carer ticket will be identified on the scanner at time of entry and must accompany the person they are caring for.
The Ticket Office is located at the event entrance, and your tickets will be scanned at this point. The route up to the Ticket Office from the Accessible bus drop-off will be hard standing.
CLICK HERE to Purchase Tickets.
Security Check
On arrival at the venue, proceed to Bag Check. The route leading to the Bag Check tent from public parking will be uneven grass terrain.
The security check will include a bag search to check for prohibited items. Folding chairs for personal use will be allowed.
Those with Accessibility requirements may avoid the queues and join the fast-track Bag Check Lane.
There is not a bag drop facility at this event.
Event Mobility
Event Mobility (Charitable Incorporated Organisation) will be providing electric mobility scooters (£35) and manual wheelchairs (£15) for hire at this event for the use of mobility impaired, disabled and elderly visitors. They will be located at the entrance next to the Welcome tent, before entering into the PGA Village.
CLICK HERE
To reserve an electric mobility scooter or manual wheelchair please book online at www.eventmobility.org.uk/book-your-scooter.
Spectators can also pick them up on the day, however, there is a limited amount of equipment available so please book early to avoid disappointment.
Privately owned wheelchairs and other motorised mobility scooters/chairs are allowed on the tournament grounds; however, we encourage you to use Event Mobility. Golf carts are not permitted.
Please note that the liability of using mobility scooters will remain with the user and this should be considered when accessing areas of the golf course.
Information & Accessibility Assistance
The Team is located at the Information & Accessibility tent, in the PGA Village. We offer a dedicated Accessibility Team who are able to support guests with physical or hidden disabilities and can answer access questions you might have.
The DP World Tour offers a complimentary carer / companion ticket which can be selected when booking your ticket online.
Please email: ticketing@europeantourgroup.com if you have any questions.
Wheelchairs and other motorised chairs are allowed on the tournament grounds however we encourage you to use Event Mobility should you require them.
Internal Accessible Buggy Shuttle
This service is only for the less able and elderly who have difficulty walking long distances. It is a limited 6-seater buggy shuttle for adhoc assistance purposes only.
Spectator Viewing Areas
Accessible spectator viewing is available in dedicated locations around the course from behind the rope line. Please take care on rough and sloping ground and be aware that some areas may become soft and/or slippery in wet conditions. Marshals are briefed to ask the crowd to allow spectators with an impairment to access the front of the rope line where possible.
1st Tee*
9th Green*
10th big screen area
18th Green viewing platform
Range
*Roped off areas on grass terrain.
The wheelchair viewing areas can become congested especially on Championship Days, but we aim to accommodate as best we can. Please ask a marshal for assistance, if required.
Can I bring a folding chair?
Yes, you can bring a folding chair for your personal use.
The PGA and Brabazon Villages and oncourse catering areas offer picnic bench style seating. These areas are on open grass terrain.
Grandstands
There are a limited number of reserved seating spaces on the 18th grandstand for those with accessibility requirements.
18th Green Accessible viewing platform
Access will be on a first-come first-served basis and also be available to accompanying carers (max of one).
*The grandstand on 18 is free of charge on a first come first served basis, apart from on Saturday and Sunday, where the 18th grandstand is partially reserved. We advise that you take your seat in the grandstand before 4:00pm. After this time, all seating will become unreserved, and you will not be guaranteed a seat.
Accessible Toilet & Baby Changing Facilities
Accessible toilet facilities are available at all toilet locations. Each accessible toilet contains a sink and baby changing table.
Public Car Park
PGA Village
Brabazon Village
6 Green
14 Green/15 Fairway
Vulnerable Person Wristband
Available from ticketing staff and at the venue Welcome tent entrance and Information and Accessibility tent in the PGA Village.
To help us maintain our safeguarding of children at this event, children under the age of 12 are required to wear a vulnerable person wristband. This is also extended to those attending the event with vulnerable adults. A contact number and as much or as little additional information as you wish can be written on the inside of the wristband.
Sunflower Lanyards
We recognise sunflower lanyards that represent a hidden disability that might not be visible to see. They are for people who want to let us know that they may need some extra help, time or assistance. When you wear your sunflower lanyard, a member of staff may ask you if there is anything we can do to help you.
There is no qualifying list of hidden disabilities. If you have a hidden disability and feel that you would benefit from wearing a sunflower lanyard, please do.
Visually Impaired Spectators
Certified Assistance Dogs that are trained by members of Assistance Dogs (UK) are welcomed to the Grounds only. Please note that they must be always kept on the lead.
Guide Dogs for the Blind will be the official charity at the Husqvarna British Masters and they will be located in the PGA Village.
CLICK HERE if you would like more information or if you would like to support their organisation.
Food & Beverage Facilities
There will be a wide variety of food & beverage offerings, on the course and in the PGA and Brabazon Villages. These mobile food units will have the capacity to cater for wheelchair users. Please ask a member of staff if you require assistance accessing the counter.
The locations of all catering facilities will be shown on the spectator map once published.
We do allow individual small, packed lunches and a soft drink to be brought into the venue.
No picnic hampers or picnic trollies to be brought into the venue. It is forbidden to bring alcoholic beverages and glass bottles of any kind into the site.
Specific Dietary Restriction
We do recommend that you bring your own food on site if you have a specific food allergy or intolerance.
Water Refill Stations
There will be free water refill stations in the following locations. Please bring a refillable water bottle.
PGA Village
Brabazon Village
PGA Village Activities
More information on the Show Stage and full range of activities in the Village will be made available in due course. Located in the heart of the PGA Village, there will be a diverse programme of entertainment from Thursday to Sunday.
CLICK HERE for the latest Event Information.
Official Merchandise Store
The Official Merchandise Store is located within the PGA Village area which is on flat grass terrain. Floor assistants are available to assist customers if required. Wheelchair accessible fitting room is available in the store.
The flooring within the store is carpeted and the area is well lit. On entry to the Store there will be a wide ramp access while the store is on one level with good access to all displays.
Payments
We are a cashless event, so please bring a credit/debit card.
Hospitality
Hospitality access at the Husqvarna British Masters is on a single level and will accommodate ramp access.
Lost & Found
If someone has lost a personal item or found an item belonging to someone else, please report this to the Information & Accessibility tent located in the PGA Village.
Lost & FoundFirst Aid Point
The First Aid point is situated near to the welcome tent. If you need first aid assistance, please inform an Official, Steward or Marshal.
The Course & Emergency Evacuation Procedures
Spectators can move freely around the golf course but please stay outside the ropes. Controlled crossing points, which are clearly marked by signposts and manned by course Marshals, should be used when crossing fairways.
Inclement Weather
Observe the leaderboards and big screens throughout the golf course for weather warning signs that will appear prior to inclement weather moving into the area. Spectators are advised to take precautions PRIOR to play being suspended. If the siren sounds, seek shelter immediately, avoiding the following:
Open areas
Hilltops or high places
Isolated trees
Golf buggies
Wire fences
Evacuation Procedure
If it is necessary to evacuate the site, please follow the instructions of the course marshals, volunteers and event officials in an orderly fashion.