My Tour FAQs

All you need to know about DP World Tour's free digital membership, My Tour. Click here to create an account.

What is My Tour?

My Tour provides a free digital membership offering ticket priority, exclusive content, games, competitions, and offers. Access the My Tour hub, purchase tickets, and play Fantasy DP World Tour with your account.

What benefits does a My Tour member receive?

Exclusive Competitions and Offers - Play Fantasy DP World Tour - Purchase DP World Tour tickets - Follow your favourite players - Manage your email preferences - Win tickets to DP World Tour events 

Sign up here.

How do I sign up to My Tour?

There are multiple ways to join My Tour. You can sign up on the My Tour homepage through the website, on the DP World Tour app, through creating an account when purchasing a ticket, receiving a ticket shared with you, or by playing Fantasy DP World Tour. Having a My Tour account will allow you to log into any of these platforms in the future with the same login credentials.

What is a My Tour account?

With a single account, enjoy seamless access to DP World Tour features and purchase tickets without needing separate logins.

What information do I need to provide when creating a My Tour account?

As part of the registration phase, you will need to submit the following required information:

First Name
Last Name
Email Address
Password setup
Marketing preferences

You can optionally submit the following to enhance and personalise your My Tour experience:

Postal Code
Contact telephone number
Date of Birth
Preferred Language

Click here to sign up.

I have previously purchased tickets; will I need to create a new account?

If you had previously purchased tickets, you would still have these tickets registered against the account of your email address and must not create a new account. 

We have made improvements to our systems recently, and as a result, all of those who held accounts on our ticketing platform since 2021 have been automatically given a My Tour account, using the same details that were used on the ticketing account. 

There will be no difference in how you log in to purchase tickets, except for the following reason: If you held both a My Tour account AND a ticketing account using the same email address before April 2023, from now on you will need to log in with password used on the My Tour account.

Click here to login.

How do I change my details after I have registered?

Once you have signed into your My Tour account by using your email address and password, you will be able to update your details by clicking on 'My Profile'. When you have made changes, please confirm your updates by pressing 'Save' at the bottom of the page. 

Please note that you will not be able to amend the email address, associated with your account.

Do I only need one login?

Yes, you will only need to log in once, either by clicking ‘Login’ at the top of the menu within the DP World Tour website or if you have tickets, click on ‘My Tickets’, which will prompt you to login before taking you to your ticketing dashboard.

It’s not recognising my email address or password I registered with when I try to login. How can I access my account?

If you need to reset your password, please click the ‘Forgotten Password’ link underneath the password field on the log in page. You will then be emailed information about how to reset your password.

Can I set my marketing permissions and email preferences in My Tour?

You can do this on the 'Preferences' page, within the My Profile section of My Tour. Please note, however, you require a My Tour account to be able to purchase or receive tickets, and play Fantasy DP World Tour.

More FAQs

Ticket FAQs

Ticket FAQs

To view more information on what different types of tickets are available, when you will receive your tickets and more, please click below.

Digital Ticket FAQs

Digital Ticket FAQs

For help regarding Digital Tickets including how to access and transfer, please follow the link below.

Premium Experience FAQs

Premium Experience FAQs

View all the information you need to know about our Premium Experience packages available across many DP World Tour events.